Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia

This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with...

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Bibliographic Details
Main Authors: Teong, Lim Kong, Yusoff, Rushami Zien, Tang, Swee Mei, Ahmad, Zainal Ariffin
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/6377/1/Li.pdf