Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with...
| Main Authors: | , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2004
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/6377/1/Li.pdf |