Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia

This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with...

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Main Authors: Teong, Lim Kong, Yusoff, Rushami Zien, Tang, Swee Mei, Ahmad, Zainal Ariffin
Format: Conference or Workshop Item
Language:English
Published: 2004
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/6377/1/Li.pdf
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author Teong, Lim Kong
Yusoff, Rushami Zien
Tang, Swee Mei
Ahmad, Zainal Ariffin
author_facet Teong, Lim Kong
Yusoff, Rushami Zien
Tang, Swee Mei
Ahmad, Zainal Ariffin
author_sort Teong, Lim Kong
collection UUM
description This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with minimal researcher's interference. The survey was carried out in 100 educational departments selected randomly from 10 public universities in Malaysia. The final number of participants for this study was 85 educational departments. The sample size comprised about 70 percent of the total population.The study hypotheses.were tested using correlational and linear regression analyses.The results supported all the hypotheses posited for the study, suggesting that educational organizations can benefit from TOM principles.Pearson-r correlations indicated that all of the TOM principles have significant correlation with students' satisfaction and students' academic achievement variables.To reduce the possible effects of multicollinearity, principle component analysis and simple linear regression were carried out to determine the relationship of the variables and the results indicated that TQM principles explained a significant percentage of the variance in students' satisfaction and students' academic achievement variables.
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spelling uum-63772012-12-30T06:53:54Z https://repo.uum.edu.my/id/eprint/6377/ Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia Teong, Lim Kong Yusoff, Rushami Zien Tang, Swee Mei Ahmad, Zainal Ariffin HC Economic History and Conditions L Education (General) This study investigates the relationship between principles of total quality, management (TQM) and educational organization outcome in respect to students' satisfaction and students' academic achievement. The study was based on a survey design and the time horizon was cross sectional with minimal researcher's interference. The survey was carried out in 100 educational departments selected randomly from 10 public universities in Malaysia. The final number of participants for this study was 85 educational departments. The sample size comprised about 70 percent of the total population.The study hypotheses.were tested using correlational and linear regression analyses.The results supported all the hypotheses posited for the study, suggesting that educational organizations can benefit from TOM principles.Pearson-r correlations indicated that all of the TOM principles have significant correlation with students' satisfaction and students' academic achievement variables.To reduce the possible effects of multicollinearity, principle component analysis and simple linear regression were carried out to determine the relationship of the variables and the results indicated that TQM principles explained a significant percentage of the variance in students' satisfaction and students' academic achievement variables. 2004 Conference or Workshop Item PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/6377/1/Li.pdf Teong, Lim Kong and Yusoff, Rushami Zien and Tang, Swee Mei and Ahmad, Zainal Ariffin (2004) Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia. In: Seminar Kebangsaan Sosio Ekonomi dan IT Ke-2, 11-12 August 2004, Hotel Holiday Villa, Alor Setar Kedah. http://lintas.uum.edu.my:8080/elmu/index.jsp?module=webopac-l&action=fullDisplayRetriever.jsp&szMaterialNo=0000783188
spellingShingle HC Economic History and Conditions
L Education (General)
Teong, Lim Kong
Yusoff, Rushami Zien
Tang, Swee Mei
Ahmad, Zainal Ariffin
Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_full Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_fullStr Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_full_unstemmed Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_short Perhubungan prinsip-prinsip TQM dengan prestasi organisasi pendidikan: Satu kajian emprikal dalam sektor pendidikan tinggi awam di Malaysia
title_sort perhubungan prinsip prinsip tqm dengan prestasi organisasi pendidikan satu kajian emprikal dalam sektor pendidikan tinggi awam di malaysia
topic HC Economic History and Conditions
L Education (General)
url https://repo.uum.edu.my/id/eprint/6377/1/Li.pdf
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