The benchmarking techniques in human resource management: A case study in business organization

Human Resource Management (HRM) is designing management systems in order to ensure that human talent is used effectively and efficiently to accomplish organizational goals.Hence, to ensure that the basic alignment of HRM parallel with overall organization strategy, there is a need to study the effec...

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Main Authors: Mohd Harif, Mohd Amy Azhar, Chee, Hee Hoe, Zainal Abidin, Suriati
Format: Article
Language:English
Published: World Business Institute, Australia 2012
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/7177/1/1.%2520Amy.pdf
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author Mohd Harif, Mohd Amy Azhar
Chee, Hee Hoe
Zainal Abidin, Suriati
author_facet Mohd Harif, Mohd Amy Azhar
Chee, Hee Hoe
Zainal Abidin, Suriati
author_sort Mohd Harif, Mohd Amy Azhar
collection UUM
description Human Resource Management (HRM) is designing management systems in order to ensure that human talent is used effectively and efficiently to accomplish organizational goals.Hence, to ensure that the basic alignment of HRM parallel with overall organization strategy, there is a need to study the effectiveness of each HRM practices implied in the organization. In this respect, benchmarking study is identified to be one of the most effective tools to indicate the effectiveness of HRM practices in the organization.With this in view, this case study was conducted to digest and diagnose the HRM practices implied by the benchmarking community in the Northern Region of Malaysia.With the hope of understanding in depth of HRM practices, it will also indicate the strength and weaknesses each of the practices by identifying the gaps between importance and achievement and provide rooms for improvement.National Productivity Corporation Malaysia (NPC) has implemented this study in collaboration with Federation of Malaysian Manufacturers Northern Branch (FMM).Hence, this case study will use the secondary data for the purpose of analyzing.The study has used a comprehensive approach of benchmarking techniques, which assist the participating benchmarking community in establishing benchmarks, measure their own practices and identify best practices in key areas of HRM.A total of 6 companies participated the benchmarking study which comprised of a manufacturer of corrugated cartoons, a automation and robotics equipment manufacturer, manufacturer of agricultural chemicals, frozen seafood producer, meter cluster for automotive and automation equipment manufacturer and a conveyor system manufacturer.
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spelling uum-71772016-04-20T07:43:34Z https://repo.uum.edu.my/id/eprint/7177/ The benchmarking techniques in human resource management: A case study in business organization Mohd Harif, Mohd Amy Azhar Chee, Hee Hoe Zainal Abidin, Suriati HD28 Management. Industrial Management Human Resource Management (HRM) is designing management systems in order to ensure that human talent is used effectively and efficiently to accomplish organizational goals.Hence, to ensure that the basic alignment of HRM parallel with overall organization strategy, there is a need to study the effectiveness of each HRM practices implied in the organization. In this respect, benchmarking study is identified to be one of the most effective tools to indicate the effectiveness of HRM practices in the organization.With this in view, this case study was conducted to digest and diagnose the HRM practices implied by the benchmarking community in the Northern Region of Malaysia.With the hope of understanding in depth of HRM practices, it will also indicate the strength and weaknesses each of the practices by identifying the gaps between importance and achievement and provide rooms for improvement.National Productivity Corporation Malaysia (NPC) has implemented this study in collaboration with Federation of Malaysian Manufacturers Northern Branch (FMM).Hence, this case study will use the secondary data for the purpose of analyzing.The study has used a comprehensive approach of benchmarking techniques, which assist the participating benchmarking community in establishing benchmarks, measure their own practices and identify best practices in key areas of HRM.A total of 6 companies participated the benchmarking study which comprised of a manufacturer of corrugated cartoons, a automation and robotics equipment manufacturer, manufacturer of agricultural chemicals, frozen seafood producer, meter cluster for automotive and automation equipment manufacturer and a conveyor system manufacturer. World Business Institute, Australia 2012 Article PeerReviewed application/pdf en https://repo.uum.edu.my/id/eprint/7177/1/1.%2520Amy.pdf Mohd Harif, Mohd Amy Azhar and Chee, Hee Hoe and Zainal Abidin, Suriati (2012) The benchmarking techniques in human resource management: A case study in business organization. Word Review of Business Research, 2 (1). pp. 1-17. ISSN 1839-1176 http://www.wbiaus.org/wrbr_final2.htm
spellingShingle HD28 Management. Industrial Management
Mohd Harif, Mohd Amy Azhar
Chee, Hee Hoe
Zainal Abidin, Suriati
The benchmarking techniques in human resource management: A case study in business organization
title The benchmarking techniques in human resource management: A case study in business organization
title_full The benchmarking techniques in human resource management: A case study in business organization
title_fullStr The benchmarking techniques in human resource management: A case study in business organization
title_full_unstemmed The benchmarking techniques in human resource management: A case study in business organization
title_short The benchmarking techniques in human resource management: A case study in business organization
title_sort benchmarking techniques in human resource management a case study in business organization
topic HD28 Management. Industrial Management
url https://repo.uum.edu.my/id/eprint/7177/1/1.%2520Amy.pdf
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