Evaluation of service quality in sports and recreations programmes at hotels and resorts in the Northern Peninsular Malaysia
Many issues and challenges are faced by the managers and professionals in sports and recreations today. However, the issues and challenges in managing sports and recreations programmes particularly in hotels and resorts are more focused on service quality provided by the organizations. This study a...
| Main Authors: | , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2011
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/8022/1/Lim2.pdf |