Customer satisfaction levels towards public bus services in Kuantan, Pahang
Back to the recent few years, the service industry has progressively plays essential role in the countries’ economy. Many of the service companies are focused on the service quality and the consumer satisfaction. Despite of private sectors, the public sector organization has increasingly focused on...
Main Authors: | , |
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Format: | Conference or Workshop Item |
Language: | English |
Published: |
2012
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Subjects: | |
Online Access: | https://repo.uum.edu.my/id/eprint/8476/1/p1716.pdf |