Customer satisfaction levels towards public bus services in Kuantan, Pahang

Back to the recent few years, the service industry has progressively plays essential role in the countries’ economy. Many of the service companies are focused on the service quality and the consumer satisfaction. Despite of private sectors, the public sector organization has increasingly focused on...

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Bibliographic Details
Main Authors: Bung, Yi Xian, Melan, Mustakim
Format: Conference or Workshop Item
Language:English
Published: 2012
Subjects:
Online Access:https://repo.uum.edu.my/id/eprint/8476/1/p1716.pdf