The ongoing challenges of total quality management: An agenda for future sustainability
This paper discusses some of the development and challenges of total quality management (TQM) theory and practices. Basically, the paper discusses on the issues of defining TQM, provide the common key TQM factors, studies on TQM and organisational performance and the failures of implementing TQM in...
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| Format: | Conference or Workshop Item |
| Published: |
2013
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| Subjects: |