MANAJEMEN KOMPLAIN
Background: The latest technology and information development, brought an implication toward the way people delivered complaints to the public service. Complaints are an inevitable unsatisfied statement that happen in a public service, inculding the health service in a hospital, that would bring a s...
| Những tác giả chính: | , |
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| Định dạng: | Luận văn |
| Được phát hành: |
[Yogyakarta] : Universitas Gadjah Mada
2014
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| Những chủ đề: |