A survey of business process complexity metrics.
Business processes have an inherent complexity which if not controlled can keep on increasing with time, thus making the processes error-prone, difficult to understand and maintain. In the last few years, several researchers have proposed a number of metrics which can be used to measure and therefor...
Main Authors: | Muketha, G.M., Abd Ghani, Abdul Azim, Selamat, Mohd Hasan, Atan, Rodziah |
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Format: | Article |
Language: | English English |
Published: |
Asian Network for Scientific Information.
2010
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Subjects: | |
Online Access: | http://psasir.upm.edu.my/id/eprint/12884/1/A%20survey%20of%20business%20process%20complexity%20metrics.pdf |
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