Knowledge-based banking: The bankers’ experience on OKS (Online Knowledge Sharing)
This paper outlines the results from a web-based survey of first time users of a bankers online knowledge sharing. Palmer´s web metrics were used to investigate the effects of key website characteristics on intention to return, satisfaction and self-efficacy. Partial least squares estimation was u...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Canadian Center of Science and Education
2009
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| Subjects: | |
| Online Access: | https://repo.uum.edu.my/id/eprint/2842/1/437_Hafizi.pdf |