Service quality in a research university : a post-graduate perspective
Learner experience to higher education service in any High Educational Institution is intricate and multifaceted. Even though it has become a major issue in higher education worldwide, in Malaysia it has gained serious attention only in the last few years due to overwhelming application of internati...
Main Authors: | Abdul Rahman, Rajab, Azizah, Abdul Rahman, Hamidah, Saat, Maisarah, Shaari, Roziana, Panatik, Siti Aisyah |
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Format: | Conference or Workshop Item |
Published: |
2011
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Subjects: |
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