The influence of perceived services quality and quality management practices in hospitals

The influence of perceived services quality and quality management practices in hospitals

מידע ביבליוגרפי
Main Authors:	Hassan, Mazlan, Sidek, Shafie, Awang, Khairil Wahidin
פורמט:	Book Section
יצא לאור:	McGraw Hill 2013

פריטים דומים

The influence of m-commerce service and system quality dimensions on overall perceived service quality
מאת: Salameh, Anas Abdelsatar, et al.
יצא לאור: (2015)

Measurement of hospital service :: An Importance-performance assessment by patiens perceived service quality
מאת: , HUDI, Bony Faliandri, et al.
יצא לאור: (2010)

Influence Of Quality Management Practices On Service Quality Of Facilities Management Mediated By Outsourcing Service Provider Capability
מאת: Wang Man, Wah Conny
יצא לאור: (2022)

ESTIMATING THE PERCEIVED QUALITY OF TRANSPORT SERVICE: THEORETICAL AND PRACTICAL APPROACHES
מאת: Maisa E. Seyfullaeva, et al.
יצא לאור: (2018-03-01)

Assessing the effect of service quality and information quality on customers’ overall perceived service quality in m-commerce
מאת: Salameh, Anas Abdelsatar, et al.
יצא לאור: (2015)

Perceived service quality at higher education institutions: A study on the success factors of total quality management practices in Bangladesh
מאת: Md Mashiur Rahman, et al.
יצא לאור: (2024-01-01)

Perceived service quality, customer satisfaction and behavioural intentions towards hospitals in Sabah
מאת: Sidah Idris, et al.
יצא לאור: (2021)

Perceived quality of a nighttime hospital soundscape
מאת: Lenzi Sara, et al.
יצא לאור: (2024-08-01)

Tourism landscape: understanding the swiftlet “hotel” phenomenon
מאת: Awang, Khairil Wahidin, et al.
יצא לאור: (2015)

The influence of price, perceived risk and perceived quality in flight selection.
מאת: Ng, Poh Beng.
יצא לאור: (2008)

HRM practices, organizational citizenship behaviours, and perceived service quality in golf courses
מאת: Husin, S., et al.
יצא לאור: (2012)

Perceived service quality and its relationship with satisfaction /
מאת: Wong, Yew Choong, author, et al.
יצא לאור: (2011)

Perceived service quality and its relationship with satisfaction /
מאת: Wong, Yew Choong, author, et al.
יצא לאור: (2011)

Conceptualising the service excellence and its antecedents: the development of the structural equation model
מאת: Abdul Aziz, Yuhanis, et al.
יצא לאור: (2010)

Service quality management in hospitality, tourism and leisure /
מאת: Kandampully, Jay, et al.
יצא לאור: (2001)

Evaluation on perceived service quality on parcel locker delivery service
מאת: Ahmad, Siti Azfanizam, et al.
יצא לאור: (2023)

Banking service quality perceived by students: Implications to green services
מאת: Đokić Nenad, et al.
יצא לאור: (2024-01-01)

The influence of service dog partnerships on perceived and objective sleep quality for military veterans with PTSD
מאת: Stephanie Bristol, et al.
יצא לאור: (2024-09-01)

The Effects of Perceived Service Quality on Patient Satisfaction at a Public Hospital in State of Pahang, Malaysia
מאת: Noor Azlinna, Azizan, et al.
יצא לאור: (2013)

Healthcare serviced quality and patients perceived severity of illness on patient satisfaction in public hospitals of Pakistan /
מאת: Javed Ali, 1984-, author 621118, et al.
יצא לאור: (2023)

Healthcare serviced quality and patients perceived severity of illness on patient satisfaction in public hospitals of Pakistan /
מאת: Javed Ali, 1984-, author 621118
יצא לאור: (2023)

The Impacts of Perceived Safety and Service Quality on Perceived Accessibility by Public Transport in Melbourne
מאת: Hing-Wah Chau, et al.
יצא לאור: (2024-11-01)

Quality services as perceived by students of international and public schools
מאת: Hoque, Kazi Enamul, et al.
יצא לאור: (2013)

Investigating the perceived public transport service quality in Singapore
מאת: Lee, Zhe Wang
יצא לאור: (2023)

Measuring Customers' Perceived Service Quality in Hotel Industry
מאת: Md. Sidin, Samsinar, et al.
יצא לאור: (2001)

The Influence Of Hospitality And Service Quality Toward Tourist Satisfaction And Loyalty
מאת: Moh'd Bani-Khaled, Jehad Hasan
יצא לאור: (2020)

Tourist satisfaction and heritage tourism.
מאת: Awang, Khairil Wahidin, et al.
יצא לאור: (2013)

Reinventing the government and reaffirming total quality service to the public :: A public's perceived service quality perspective
מאת: , GIKONYO, Wachinga Simon, et al.
יצא לאור: (1999)

Reinventing Goverment and Reaffirming Total Quality Service to The Public: A Publics Perceived Service Quality Perspective
מאת: Perpustakaan UGM, i-lib
יצא לאור: (2001)

The influence of patient-perceived service quality and brand trust on word of mouth / Efendi and Maria Elizabeth
מאת: Efendi, Efendi, et al.
יצא לאור: (2017)

Cave swiftlet: a new horizon in Malaysia’s tourism industry
מאת: Awang, Khairil Wahidin, et al.
יצא לאור: (2017)

Consumers' demographic factors influencing perceived service quality in e-shopping: some evidence from Nigerian online shopping
מאת: Ibrahim, Adamkolo Mohammed, et al.
יצא לאור: (2018)

Linking perceived service quality, perceived sacrifice, and perceived value to customer satisfaction in higher education services :: The case of Master of Management Program Gadjah Mada University Yogyakarta
מאת: , WIDYAN, Denny, et al.
יצא לאור: (2008)

The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia
מאת: Chandra, Punitha, et al.
יצא לאור: (2015)

The influence of perceived system quality and perceived information quality towards continuance intention of tax e-filing system in Malaysia
מאת: Chandra, Punitha, et al.
יצא לאור: (2015)

The relationship between perceived service quality and perceived service value towards customer revisit intention / Philipia Jamine
מאת: Jamine, Philipia
יצא לאור: (2013)

Assessing the service and food quality of fast food franchise outlets operating in Malaysia
מאת: Abd Rahman, Azmawani, et al.
יצא לאור: (2013)

Promoting collaboration between local community and park management towards sustainable outdoor recreation
מאת: Abdul Gani, Arni, et al.
יצא לאור: (2013)

Influence Of Perceived Service Quality, Social Media Marketing Activities And Patient Satisfaction On Patients Revisit Intention At Private Hospitals In United Arab Emirates
מאת: Wafi, Shaban M S
יצא לאור: (2023)

Manufacturers’ perceived quality of electricity service and organizational performance in Nigeria
מאת: Abdulrahman Muhammed, et al.
יצא לאור: (2016-10-01)